Clinic Manager Retail Health - Occupational Medicine
About The Position
Indigo Urgent Care, a MultiCare Company, is a leading urgent care provider in the Pacific Northwest, known for its people-centered approach and over 400,000 5-star reviews. The company aims to modernize healthcare by making it simpler, friendlier, and more accessible through over 40 clinics across Washington and Idaho, and virtual care services. This Clinic Manager position is located in Olympia, WA, and requires on-site presence. The role involves overseeing the daily activities and operations of front office, back office, and ancillary staff, managing supplies, and ensuring excellent customer service and employee engagement. The Clinic Manager will also lead projects aligned with business unit and company goals and is expected to be available during evening and weekend hours to support clinic operations. They will collaborate with the Area/Regional Manager and Clinical Care Director to foster a team environment that upholds high clinical standards and customer service.
Requirements
- Three (3) years of leadership experience in lieu of a Bachelor's degree will be considered
- Minimum three (3) years of experience in occupational medicine, urgent care or healthcare, preferably multi-site, as either: Front or back office supervisor, manager, or lead
Nice To Haves
- Bachelor’s degree
- Multi-site experience
Responsibilities
- Oversee the daily activities and operations of front office, back office, and ancillary staff
- Order supplies and maintain adequate supply inventory levels for assigned 1-3 clinic/location(s)
- Ensure excellent customer service and employee engagement
- Create and/or lead projects aligned with business unit and/or company metrics and goals
- Be available during evening and weekend hours to support clinic operations
- Work with Area/Regional Manager and Clinical Care Director in promoting a team environment that supports customer service and high clinical standards in an efficient manner
Benefits
- Comprehensive benefits package
- Competitive salary
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
- Volume incentives
- Customer experience bonuses
- Sign-on bonuses
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
