Clinic Manager - Float

Texas Coalition for Animal Protection•Denton, TX

About The Position

Texas Coalition for Animal Protection (TCAP) is a 501(c)(3) nonprofit organization established to end animal overpopulation and improve community animal welfare by providing low-cost preventive veterinary services throughout North Texas. We operate high-volume clinics that serve thousands of pets each year. Our work is fast-paced, mission-driven, and deeply impactful. We are seeking a mission and business driven Clinic Manager who can lead daily operations while ensuring the financial sustainability of our services. This role is responsible for managing revenue streams, monitoring financial performance, improving efficiency and maintaining a positive team culture and ensuring a high standard of patient and client care. This position will float between 2-3 different clinics in the DFW area.

Requirements

High School diploma or GED required
Minimum 5 years of veterinary clinic experience in a fast-paced environment
Supervisory or leadership experience required
Strong understanding of veterinary medical concepts, including vaccine protocols and anesthetic risks
Knowledge of animal behavior and safe animal restraint
Ability to administer vaccines and draw blood
Comfortable leading in emergency and high-pressure situations
Knowledge of financial management and budgeting.
Understands that in a nonprofit environment, revenue is not about profit — it is about sustaining and growing the mission
Leadership – Makes decisions in the best interest of the organization while supporting team members. Delegates effectively. Addresses issues directly and ethically.
Employee Development – Invests in staff growth and builds bench strength within the clinic.
Teamwork – Collaborates across departments and values the expertise of others.
Futuristic Thinking – Connects day-to-day actions to long-term organizational goals. Seeks continuous improvement.
Time Management – Prioritizes effectively and maintains deadlines in a high-volume environment.
Accountability – Takes ownership of outcomes and utilizes feedback constructively.
Self-Starting – Demonstrates initiative without waiting for direction.
Resilience & Stress Tolerance – Remains steady, composed, and solutions-focused under pressure.

Nice To Haves

Experience managing schedules, documentation, and operational metrics preferred

Responsibilities

Full oversight of day-to-day clinic operations
Trains, coaches, and develops clinic staff
Addresses performance concerns promptly, fairly, and consistently
Creates a culture of accountability, teamwork, and respect
Ensures policies and procedures are consistently followed
Leads by example in professionalism, work ethic, and ethical conduct
Facilitates and supports the professional growth of team members
Ensures staff follow TCAP client service standards
Oversees client flow to ensure patient are treated professionally, safely, and efficiently
Handles escalated client concerns with professionalism and empathy
Communicates surgical results, observations, and follow-up care instructions to pet owners
Maintains facility readiness and inventory oversight
Ensures budgeted clinic goals are achieved
Manages controllable costs and meets financial objectives
Monitors productivity and operational metrics
Communicates regularly with Administration and fellow Clinic Managers regarding clinic performance and staffing
Reviews daily paperwork, medical records, and payment accuracy
Will be required to travel to other locations to lead other clinics and attend meetings as needed.