Clinic Front Desk Clerical
About The Position
Join Palestine Regional Medical Center in Palestine, TX, a 150-bed hospital that has recently earned the prestigious Leapfrog “A” Safety Grade, the Platinum Award for quality from parent-company ScionHealth, and certification as a Chest Pain Center and Level IV Trauma facility. Paletine Regional provides a range of comprehensive care, including the latest in diagnostic, therapeutic, and rehabilitative services, both on an inpatient and outpatient basis. Palestine Regional is an integral part of the local community, giving you the chance to grow your career while making a real impact close to home. Job Summary The Clinic Receptionist is the first point of contact for patients and visitors. This role is responsible forgreeting and directing patients, managing patient registration, verifying insurance information, scheduling appointments, and ensuring accurate data entry. The receptionist facilitates communication between patients, staff, and providers while maintaining patient confidentiality and delivering exceptional customer service.
Requirements
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to multitask and work in a fast-paced environment
- Proficiency in Microsoft Office Suite and EMR systems
- Knowledge of insurance verification and basic medical terminology
- Ability to maintain professionalism and confidentiality
- Capable of lifting up to 20 lbs and performing repetitive tasks such as typing and data entry
- High school diploma or equivalent required
- None required
Nice To Haves
- Previous experience in a medical office, physician practice, or hospital setting preferred
- Experience with electronic medical records (EMR) systems preferred
Responsibilities
- Greets and registers patients, verifies demographic and insurance information
- Schedules patient appointments and manages the appointment calendar
- Answers incoming calls, directs calls to appropriate departments, and takes messages as needed
- Collects patient payments, copays, and provides receipts
- Assists patients with completing required paperwork and obtains necessary signatures
- Verifies insurance benefits and obtains pre-authorization as required
- Maintains confidentiality and security of patient information in accordance with HIPAA guidelines
- Manages patient flow in the waiting area and communicates patient status to clinical staff
- Maintains a clean and organized reception area
- Performs general clerical duties including faxing, scanning, and data entry
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
