Front & Back Office Support - Clinic Floater

HEALTH ATLAST WEST LA•Los Angeles, CA

About The Position

We are seeking a reliable, detail-oriented Clinic Floater to support both front office and back office operations. This role is critical to maintaining patient flow, provider support, clinic cleanliness, and overall operational excellence. The ideal candidate takes ownership of the environment and ensures the clinic is always clean, organized, and patient-ready. This is a hands-on role requiring flexibility, accountability, and a strong work ethic.

Requirements

Prior experience in a medical or healthcare office preferred.
Comfortable working in both front desk and clinical environments.
Strong attention to detail and cleanliness standards.
Ability to multitask and prioritize in a fast-paced setting.
Professional communication and patient service skills.
Physically able to stand, walk, lift, and perform cleaning/laundry tasks throughout the day.
Reliable, punctual, and self-directed.

Responsibilities

Maintain a clean, organized, and professional clinic environment at all times.
Ensure all treatment rooms are cleaned, reset, and fully stocked between patients.
Complete laundry start-to-finish: washing, drying, folding, and restocking linens.
Perform daily and ongoing cleaning tasks throughout the clinic (floors, counters, equipment, chairs).
Handle minor appearance fixes independently (e.g., wiping scuffed walls, spot cleaning, organizing storage areas).
Inspect interior and exterior of clinic daily to ensure professional appearance.
Coordinate with janitorial staff and verify cleaning quality.
Coordinate with gardener and report exterior issues as needed.
Address cleanliness or appearance issues immediately as they arise—no delays.
Coordinate with outside companies if any repairs or maintenance are needed
Room patients and take vitals accurately.
Assist providers during patient visits as directed.
Help with charting and provider notes when needed.
Maintain stocked treatment supplies (chiropractic and medical).
Ensure all clinical equipment and carts are clean and organized.
Cover front desk as needed: answering phones, scheduling and rescheduling appointments.
Greet patients professionally and assist with check-in and check-out.
Collect payments and ensure required paperwork is completed.
Keep patient forms stocked, organized, and current.
Maintain proper filing and ensure shredding is completed regularly.
Monitor and maintain office and clinical supply levels.
Notify management of low inventory before shortages occur.
Coordinate minor maintenance needs with approved vendors (HVAC, janitorial, roofing, etc.).
Report facility issues promptly and assist with follow-up as directed.