Clinic Director
About The Position
The Clinic Director provides clinical leadership and operational oversight for a behavioral health clinic and its satellite locations. This role ensures the delivery of high-quality, compliant, and sustainable clinical services in alignment with OMH and OPWDD Article 16 and Article 31 regulations and best practices. The Clinic Director sets and enforces clinical standards of care; supervises, supports, and evaluates clinical staff; and oversees clinic operations, documentation, billing coordination, and EHR integrity. The Director may maintain a limited clinical caseload to support continuity of care, onboarding, coverage gaps, or programmatic needs, with caseload expectations adjusted based on clinic capacity and staffing. This role serves as a key liaison between clinical staff, administrative operations, and executive leadership and demonstrates strong alignment with the organization’s mission and values.
Responsibilities
- Establish and maintain clinical standards consistent with regulatory requirements and evidence-based practices
- Onboard, train, supervise, and evaluate clinicians, interns, consultants, and other clinical staff
- Provide and document required clinical and regulatory supervision
- Manage clinical coverage, productivity expectations, workloads, and continuity of care
- Lead and participate in case conferences, utilization review (UR), and required clinical meetings
- Collaborate closely with the Medical Director on clinical oversight and care coordination
- Maintain a limited clinical caseload as needed to: Support client continuity during staff leave or separation, Assist with onboarding or transitioning new clinicians, Address urgent or programmatic coverage needs, Adjust caseload responsibilities based on staffing, census, and operational needs
- Serve as a clinical superuser/administrator within the EHR system
- Guide clinicians on documentation standards, including: Timely completion and locking of clinical notes, Accurate CPT code selection, Treatment plan development and signature compliance, Adherence to billing rules and documentation requirements
- Monitor documentation compliance and address late or non-compliant records
- Oversee clinic-related vouchers, invoices, and reporting in coordination with finance
- Support Millin workflows and issue resolution with consultants and administrative staff
- Oversee daily clinic operations to ensure efficiency, compliance, and service quality
- Supervise the Clinic Support Specialist, including intake coordination and EHR updates
- Ensure accurate collection and maintenance of participant demographic and insurance information
- Monitor service delivery, productivity, and outcomes to inform operational decisions
- Provide oversight to Crisis and Resource Programs, as assigned
- Collaborate on grant writing, data collection, and reporting
- Participate in required DOH, OMH, and OPWDD trainings, audits, and compliance activities
- Maintain audit readiness and support quality improvement initiatives
- Complete special projects as assigned by the Executive Director
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
