Clinic Coordinator - Urology Clinic

Nashville General Hospital•Nashville, TN

3d•Onsite

About The Position

Nashville General Hospital is hiring for a Clinic Coordinator for the Urology Clinic as a full time job in Nashville, Tennessee. The Clinic Coordinator is primarily responsible for performing reception, clerical, registration and medical record duties and functioning as the focal communication source for the Medical Surgical Clinic under the supervision of the Patient Care Manager. Works cooperatively with ancillary, nursing, medical and other patient-team personnel to maintain standards for professional ambulatory patient care delivery.

Requirements

Must possess a high school diploma or equivalent.
Successfully completed Unit Secretary training program from an approved hospital or vocational school.
Knowledge of hospital and department Mission, Vision and Values as well as policies and procedures, patient interface procedures and the ability to operate technical equipment as acquired through orientation.

Nice To Haves

Prior Unit Secretary experience and training course work is preferred.
Knowledge of insurance and managed care requirements desired.

Responsibilities

Uses proper telephone and customer services etiquette when communicating with physicians, patients, visitors, internal and external customers.
Manages faxes and incoming paperwork to assure that it gets to the proper person or place in a timely manner.
Assembles charts for staff, including pulling referral documents to add to chart.
Provides patient with return appointments, prescriptions, copy of med list, physician orders, financial counseling program fact sheet.
Registers and/or edits patient registration information to assure that demographic, clinical and insurance data are entered correctly and utilizes Passport for insurance verification as appropriate.
Utilizes scheduling system to schedule patient appointment for clinic visits, diagnostic services, and ancillary services per departmental procedures.

Benefits

Medical, Dental, and Vision Insurance within first 31 days of employment
Programs to reduce share of deductible and total out-of-pocket expenses
Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays)
Short and Long-Term Disability - up to 60% of eligible weekly pay
Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
401K Retirement Plan - eligible up to IRS max limits and includes company contribution
Shift and Weekend Differential Pay Offered on Nights and Weekends
Tuition Reimbursement for employee and dependents
12 paid holidays - any holiday worked is another holiday banked
Flexible Spending Accounts
Onsite Gym
Free Parking for all employees