Clinic Coordinator - Pediatrics - Academic Pediatrics

Washington University in St. Louis • Ann Arbor, MI

2d • $21 - $31 • Onsite

About The Position

Position serves as the initial and primary contact person for the Pediatric Rehabilitation Medicine program within the division of Academic Pediatrics. Responsibilities include answering and screening all calls, scheduling appointments, completing prior authorizations, and maintaining various clinic schedules. Individual will utilize EHR to manage records and require substantial use of medical terminology.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Clinical Office, Including Supervision (5 Years)

Nice To Haves

• College Or Business School (2 Years)
• Clinical Administration
• Communication
• Computer Literacy
• Customer Service
• Decision Making
• Epic Systems
• Interpersonal Communication
• Medical Terminology
• Microsoft Office 365
• Multitasking
• Office Equipment
• Organizing
• Patient Services
• Troubleshooting
• Verbal Communications
• Written Communication

Responsibilities

• Schedules appointments and procedures for patients for Pediatric Rehabilitation Medicine, as well as coordinating appointments with other specialties.
• Coordinates administrative and clinical support services such as patient calls, processing and paperwork related to prescription refills, patient appointments, referrals and prior authorizations.
• Answers telephones, takes messages, and screens patient inquiries, providing information according to departmental procedures and policies.
• Serves as a liaison between community agencies, patients, physicians, and staff, providing routine information to patient inquiries.
• Processes paperwork for patients from other providers and community agencies and hospitals.
• Transcribes medical documents, such as physician's letters, correspondence; completes requisitions/orders per WashU guidelines.
• Prepares patient charts.
• Performs other duties as assigned, including providing support to all Academic Pediatric service lines during peak times, vacations and illnesses.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees