Clinic Business Representative
About The Position
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record. Navigates patient electronic record system to review and respond to scheduling and records needs.
Requirements
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
- 2 to 5 years of computer knowledge including working with an electronic medical record and Microsoft Office products (Word and Outlook)
- 2 to 5 years of customer service, clerical, or business environment experience in healthcare
Nice To Haves
- High school diploma or GED
- Associate's or Vocational degree
- 1 year of medical terminology knowledge
Responsibilities
- Greets, welcomes, and performs the registration process with patients in person or by phone
- Collects co-pays and/or remaining balances
- Performs Epic and In-Basket Responsibilities
- Medical records support
- Manages and organizes patient care lobby (or lobbies) and provides other department support
- Other duties as assigned.
Benefits
- Medical/Dental
- PTO/Time Away
- Retirement Savings Plans
- Life Insurance
- Short-term/Long-term Disability
- Paid Caregiver Leave
- Voluntary Benefits (vision, legal, critical illness)
- Tuition Reimbursement or Continuing Medical Education as applicable
- Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
- Allina Health is a 501(c)(3) eligible employer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
