Clinic Assistant - Temporary Assignment
About The Position
This position is temporary with expected end date in June 2026. Vancouver Clinic is seeking a Clinic Assistant to join our Infusion department! Note that this is NOT a clinical position. This person will be performing clerical tasks. The successful candidate will have at least one year of work experience in a healthcare environment. Schedule: Monday - Friday, 7:30am-4:30pm Hiring Range: hourly compensation minimum is $18.60/hr, dependent on qualifications and professional experience. Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees. Location: 87th Ave Clinic, 700 NE 87th Ave, Vancouver, WA 98664 In this role you will support the clinical team by performing administrative tasks (non-clinical) critical to providing excellent patient care. The Clinic Assistant assists with incoming calls, patient records and paperwork, supplies, referrals, and authorizations.
Requirements
- High school diploma or equivalent required.
- Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.
Nice To Haves
- Two years’ experience in a health care environment preferred.
- Epic EHR experience preferred.
Responsibilities
- Supports team by scheduling appointments from phone calls and during checkouts and recalls.
- Assists in providing information for appealed insurance claims.
- Responsible for processing urgent referrals.
- Offering administrative support for prior authorizations related to prescriptions.
- Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.).
- Processes paperwork for FMLA, ADA, and Workers Compensation for patients.
- Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.
- Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates.
- Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.
Benefits
- Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
- We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.
- Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
