Clinic Assistant - Physical Therapy
About The Position
Vancouver Clinic is seeking a Clinic Assistant to join our Physical Therapy department! Note that this is NOT a clinical position. This person will be performing clerical tasks. The successful candidate will have at least one year of work experience in a healthcare environment. Schedule: Monday through Friday, 8:00am to 5:00pm supporting our Battle Ground location. Hiring Range: The minimum pay rate is $18.60/hour, and increases depending on qualifications and professional experience. In this role you will support the clinical team by performing administrative tasks (non-clinical) critical to providing excellent patient care. The Clinic Assistant assists with incoming calls, patient records and paperwork, supplies, referrals, and authorizations.
Requirements
- High school diploma or equivalent required.
- At least one year of work experience in a healthcare environment.
Nice To Haves
- Two years’ experience in a health care environment preferred.
- Epic EHR experience preferred.
Responsibilities
- Supports team by scheduling appointments from phone calls and during checkouts and recalls.
- Assists in providing information for appealed insurance claims.
- Responsible for processing urgent referrals.
- Offering administrative support for prior authorizations related to prescriptions.
- Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.).
- Processes paperwork for FMLA, ADA, and Workers Compensation for patients.
- Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.
- Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates.
Benefits
- medical
- dental
- vision
- life insurance
- AD&D
- long term disability
- health savings account
- flexible spending account
- employee assistance program
- multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- 401k retirement plan
- employer matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
