Clinic Administration Director Oncology

Banner Health•Tucson, AZ

39d•Onsite

About The Position

This position as Clinic Administration Director of Oncology provides leadership, direction and support for our University of Arizona Cancer Center clinics. Responsibilities include achieving quality outcomes, reducing costs, and shaping the standards required to ensure a high degree of patient, provider and employee satisfaction. This position is also responsible for other facility specific patient outcomes. Provides direction, support, and oversight for clinical care to all assigned oncology sites. This is an exciting opportunity to work in only one of 57 NCI Comprehensive Cancer Centers in the United States. Our oncology program is also accredited by the Commission on Cancer, National Accreditation Program for Breast Centers (NAPBC) and we are recognized as a Breast Imaging Center of Excellence. These accreditations signify our commitment that our patients will receive the highest quality and cutting-edge clinical care and treatment. Our NCI designation ensures that we have a comprehensive clinical trials program, including Phase 1-4 clinical trials, which expands clinical options for our patients. Shift: Mon-Fri Exempt Position Location: 3838 N Campbell Ave Building 1- University of Arizona Cancer Center-North Campus, some travel to BUMC-Tucson and South Campus, along with University of Arizona Orange Grove Clinic. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package. Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package. University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. POSITION SUMMARY This position provides oversight and operational support to the ambulatory standard of care operating model across the organization. This includes partnering with clinical performance group medical and process leaders and/or corporate services leaders to design and implement an industry leadership standard care delivery model. Plays a key role in the implementation and maintenance and improvement of the model throughout the organization, as well as provides ongoing oversight to ensure adherence to the model and identification of continued enhancement opportunities for ambulatory workflow processes and clinical/business performance outcomes.

Requirements

Depending on area of focus, may require a clinical licensure and/or certification as a Nurse Practitioner, Physician Assistant or Registered Nurse.
Must possess a strong knowledge of business and/or healthcare as normally obtained through the completion of a bachelor's degree in business administration, healthcare administration or related field.
Five to seven years of progressively responsible experience in a clinical care setting, including performing at a lead/consultative role within an integrated health care/ambulatory system setting, or large multi-operational corporate environment in complex industries similar to healthcare.
Proven track record of driving successful performance outcomes in a highly matrixed setting.
Experience anticipating and responding to the needs of internal and external customers.
Skilled in building partnerships with management, staff, and stakeholders to achieve department goals and objectives; managing problems and situations where uncertainty is inherent; developing strong, enduring, and trusting relationships; fostering the development of cohesive teams; persuading others to adopt a particular stance on an issue; developing and evaluating best practices and emerging trends for organizational applicability and appropriateness; constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context.

Nice To Haves

Additional related education and/or experience preferred.

Responsibilities

Oversees the standard of care operating model(s) to ensure that the organizational ambulatory work environments and cultures support leaders, physicians and employees to excel in the performance of their roles, provide quality patient care and ensure patient safety throughout the organization.
Demonstrates an understanding of key organization strategies and initiatives and ensures resources and programs are aligned accordingly in a highly matrixed environment. Maintains key stakeholder involvement in development and sustainability of clinical and business processes for the ambulatory setting.
Provides direction and oversight to corporate services functions to ensure ambulatory needs are met, including but not limited to, central scheduling and referral integrity, physician credentialing and onboarding, and critical organizational performance reporting requirements (meaningful use, etc). This also includes serving as a liaison to Banner Health Network (BHN) on an ongoing basis.
Evaluates and monitors performance effectiveness using standardized outcome measurements. Utilizes performance measures and organizational needs to drive innovative plans and strategies. Provides leadership and oversight in the collection, review and analysis of data performed by other centralized/corporate functions. This includes incorporating resources and establishing standards supporting the continuum of clinical care and associated standard operating model.
Directs and oversees the utilization and integration of technology to support the ambulatory care model(s). Provides guidance and coordination of system enhancements to support ambulatory workflow processes and clinical/business performance outcomes.
Builds and supports effective relationships with internal and external stakeholders and organizations. Develops partnerships, coordinates activities, reviews work, exchanges information, and/or resolves problems related to the ambulatory standard of care model(s) and/or associated standard operating model.
Reviews, prepares, analyzes, and presents reports and recommendations to senior leadership regarding operations, programs, services, and/or other applicable areas of interest in order to provide concise and accurate information that aids in decision-making.
Participates as a subject-matter expert and may lead or facilitate task forces, teams, and/or councils to plan, implement and coordinate programs, services, and/or activities for the organization. May serve as a staff resource to the organization's Governing Board and/or applicable committees.
This position provides oversight to the organization's ambulatory standard of care operating model(s). Position maintains accountabilities toward achieving and maintaining system strategies, initiatives and operations as they relate to the ambulatory care model(s). Problems are complex in nature, requiring an advanced understanding of ambulatory care operations and measures. Establishes and promotes teamwork and collaboration between individuals, departments, and the entire organization in the development of system-wide standards and targets. Customers are primarily internal (includes leaders and staff across the organization).