Clinic Access Representative - FT

Massac Memorial Hospital•Metropolis, IL

48d

About The Position

The Clinic Access Representative performs a variety of patient care activities to assist the Provider/Medical Assistant with day-to-day operations which results in clinic efficiency. This includes scheduling advanced appointments and ensuring that walk-in patients are seen by the provider in a timely manner. This position is responsible for supplies in the work area and maintaining a safe work environment. Also, ensures that patient demographics and billing information are complete and accurate.

Requirements

High School Diploma required. Associates degree a plus.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring.
Must have basic computer skills. Microsoft Office experience required.
Accurate typing skills.
Be able to react calmly and effectively in emergency situations
Ability to communicate clearly, as well as understand and respond to detailed oral and written instructions.

Nice To Haves

Associates degree

Responsibilities

Prepares the front office for the next day's appointments
Obtains, monitors, and accurately records demographics, insurance, and authorization forms for each encounters.
Collects copays and payments from patients for office visits, earplugs, etc
Assists with the answering of the phone, creating tasks to the appropriate follow-up person
Places reminder calls to patients for the next day's schedule.
Scans documents to the appropriate file.
Cleans area at the end of each day.
Provides follow-up and returns patient calls.
Maintains inventory of supplies.
Acquires records from past providers, ER, or hospital visits for scheduled patients as needed
Completes medical record requests from patients, other doctors, lawyer offices, etc.