Client Technology Technician Associate

Corewell Health • Grand Rapids, MI

3d • Onsite

About The Position

Working as part of a team under consistent supervision, provides basic level technical support to members of the healthcare community with a focus on client technology/devices and standard corporate applications utilizing technical knowledge, corporate standards, problem solving and communication skills at a basic or novice level. As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Requirements

• High School Diploma or equivalent

Nice To Haves

• Associate's Degree /Technical school or equivalent
• 1 year of relevant experience in the field
• Client technology support experience
• Familiarity with Microsoft Office products
• Microsoft A+ Certification

Responsibilities

• Fundamental knowledge of corporate usage standards/policies related to end user devices/technology.
• Technical and functional understanding of corporate standard client devices for purpose of deployment, support, and customer education at a Novice level.
• Limited (Novice) experience with common micro-computer operating systems.
• Basic knowledge of computer security procedures and protocols.
• Basic knowledge of network infrastructure and protocols.
• Limited (Novice) experience with problem definition, troubleshooting and corrective actions in support of end user devices/technology.
• Ability to identify technical and functional specifications to meet customer needs related to client devices within the framework of corporate standards at a Fundamental level.
• Novice level interpersonal skills, flexibility, and customer service focus.
• Ability to communicate technical information to non-technical personnel at a Novice level.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees