Client Technology Analyst - FT - Days - MHW
About The Position
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: This position is responsible for supporting the Client Technology deployed throughout the Healthcare System for the utilization of corporate business and clinical applications and workflows. Provides day -day support of technology deployed throughout the facilities. Performs system configuration including the design, building, testing, debugging and installation.
Requirements
- ACCOUNTABILITY
- ACCURACY
- CUSTOMER SERVICE
- DEVELOPS RELATIONSHIPS
- EFFECTIVE COMMUNICATION
- EQUIPMENT MAINTENANCE
- PROBLEM SOLVING
- PROJECT MANAGEMENT (IT)
- RESPONDING TO CHANGE
- STANDARDS OF BEHAVIOR
- SYSTEMS ADMINISTRATION
- TEAM WORK
- Associates (Required)
- Information Technology Certification - Professional Association (PROFESSIONAL ASSOC)
- Minimum 3 years of relevant experience.
- Relevant work experience may substitute for education requirement.
- Must possess A+ certification or must obtain within one year of hire.
- in Information Technology, Computer Science, or related field.
Nice To Haves
- A+ certification preferred
Responsibilities
- Assists in the development, testing of complex hardware, software to provide efficiency, reliability technical solutions.
- Consults with users, administrators, analyst and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
- Maintains trouble shooting documentation for client support teams.
- Independently coordinates with cross-functional teams, vendors, departments for the installation technical requirements, working with cross-functional internal teams and vendors to bring solutions and services to the organizations.
- Supports client OS and applications such as Windows, Linux, iOS, Microsoft, and other technology.
- Contributes to inventory documentation, disaster recovery, trouble shooting documentation for client support staff.
- If supporting construction projects: Defines the components of the due diligence assessment activities to ensure all technology requirements are incorporated into site reviews for accurate technology requirement identification as inputs to forecasting and budgeting activities.
- Independently provides support for client incidents, researching and working with cross-functional teams to identify, document, and resolve incidents.
- Participates in the analysis, audits, both internal and 3rd parties for the technical environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
