Client Team Support Associate

Andersen • Chicago, IL

17h • $65,000 - $82,000

About The Position

Client Team Support Associates are a critical member of the client engagement team. They work on a variety of assignments to provide comprehensive administrative support for the full lifecycle of client engagements and must be able to prioritize various projects in a fast-paced environment as well as provide support to Managing Directors (MDs) and client engagement team members.

Requirements

• Bachelor's degree preferred
• 3+ years of experience providing high-level administrative support in a professional services environment
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
• Strong written and verbal communication skills
• Excellent organizational, multitasking, and time management skills
• Ability to handle sensitive financial and client data with discretion and confidentiality
• Professional demeanor and ability to interact with and gain the respect of all team members
• Ability to thrive in a deadline-driven environment and handle multiple projects/tasks with attention to detail
• Demonstrate a team-oriented mindset by actively collaborating with the CTS team to support shared goals and maintain a positive, cooperative work environment
• Must be flexible, dependable, and willing to go the extra mile
• Available to work evenings and extended hours as needed, as well as make post office runs, particularly during busy seasons
• Applicants must be currently authorized to work in the United States on a full-time basis upon hire. Andersen will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status).

Responsibilities

• Provide general administrative support. Perform special projects and other administrative duties as assigned
• Assist with meeting coordination, planning, and preparation (i.e., presentations for team members)
• Process expense reports, ensuring accuracy, compliance with company policies, and timely reimbursement
• Receive and process incoming processing requests
• Manage MD calendars, schedule meetings across multiple time zones, and coordinate travel arrangements
• Support client events, meetings, and presentations, including logistics and material preparation
• Coordinate and collaborate with internal departments (Finance, Risk/Compliance, Asset Management)
• Prepare, proofread and edit Job Arrangement Letters (JALs) in accordance with firm standards
• Process and track engagement letters via e-signature platforms such as Docusign and tracker
• Administer and maintain Client Acceptance Portal (CAP) entries for new and continuing client engagements, ensuring submissions are complete, accurate, and adhere to Andersen's compliance standards
• Generate and distribute reports, as needed, for the client engagement teams
• Create and track business development reports and activities for MDs
• Provide front desk and reception coverage as needed, including greeting visitors, answering and directing calls, managing incoming mail, and supporting general administrative tasks
• Assist with cleanup and organization following busy season lunches, events, and other office gatherings to ensure a tidy and professional workspace.

Benefits

• Employees (and their families) are eligible for medical, dental, vision, and basic life insurance coverage.
• Employees may enroll in the firm’s 401(k) plan upon hire.
• We offer 160 hours of paid time off annually, along with twelve paid holidays each calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees