Client Systems Admin
About The Position
Teksouth is committed to empowering organizations through data and technology, delivering innovative solutions to support complex government missions. We specialize in financial management and data analytics services for Department of Defense customers nationwide. Teksouth is seeking a results-driven Desktop Support Technician to support (hardware and software) a wing-level Air Force Comptroller Squadron. This individual will be responsible for troubleshooting operating system and software issues and building workstations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Requirements
- 5+ years of experience providing desktop and network support to large organizations.
- A current certification from the list below (only one is required): GSEC Security+ CE SSCP CCNA-Security
- Must have experience with loading software and setting up hardware devices.
- Experience in troubleshooting network and desktop issues required.
- Ability to configure and troubleshoot video teleconference (VTC) connections.
- Ability to professionally interact with employees and vendors.
- Active Secret Clearance – Required
Responsibilities
- Respond to and resolve hardware issues associated with workstations, coordinating with other organizations or vendors for final resolution if needed.
- Respond to and resolve software issues associated with the OS and applications running on the workstations.
- Troubleshoot problems with the OS, including drivers for the hardware components, and ensure the OS has all the latest security patches.
- Collaborate with the network support group to resolve network connectivity issues.
- Respond to and resolve hardware and communication issues with the video teleconferencing (VTC) equipment, coordinating with other organizations and/or vendors for the final resolution.
- Respond to and resolve specialized hardware and software issues specific to the customer site.
- Ability to load, update, and troubleshoot drivers.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO)
- Opportunities for professional training and certifications
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
