Client Support Specialist
About The Position
MicroVentures gives both accredited and non-accredited investors access to invest in startups. We are one of the financial industry's first organizations to merge crowdfunding with the venture capital industry. MicroVentures provides an opportunity for angel investors to invest in startups alongside venture capitalists, often on the same terms. We are looking for service-oriented individuals to help us revolutionize the way our investors access and invest in private companies! Your Role at MicroVentures: You will provide an exceptional client experience to our investors through chat, email, and phone channels.
Requirements
- Coachable
- Adaptable
- Persuasive
- Empathetic
- Entrepreneurial
- Acquire FINRA Series 7 & 63 as a condition of employment.
Responsibilities
- Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the investment.
- Problem solve current client issues to meet the immediate need as well as identify opportunities to enhance future client interactions.
- Work with your team to solve current problems our clients face and to improve the systems and processes MicroVentures uses.
Benefits
- Study materials and sponsorship of SIE, Series 7 & 63
- 401K Match (100% match on the first 5% and 50% on the next 5%)
- Annual discretionary bonus
- MicroVentures covers the base plan for Medical, Dental and Disability insurance
- 3 Weeks paid time off + holidays
- 4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend
- Hybrid work environment in Austin TX
- $100 monthly technology stipend (phone and internet)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
