Capturis - Client Support Specialist

Conservice • Mandan, ND

8d • $17 • Hybrid

About The Position

As a Customer Support Specialist you will be tasked with supporting our Client
Representatives and working with our internal teams to ensure a quality customer
experience. You will research and resolve exceptions related to client data
integrity. You will also be tasked with certain client and vendor interactions
and requests, opening new client accounts, processing account number changes,
and closing accounts within the Conservice systems.

Requirements

• Strong attention to detail
• Strong communication skills, written and verbal
• Excellent research and problem solving skills
• High school diploma or equivalent

Nice To Haves

• Strong Computer Skills
• Excellent telephone and email etiquette and an ability to deal effectively with co-workers.
• Ability to apply critical thinking
• Excellent research and problem solving skills with a strong attention to detail.
• Time management and organization
• Self-Starter
• Able to build and maintain professional relationships
• Passionate in providing superior client satisfaction

Responsibilities

• Research and resolve exceptions related to client data integrity
• Open new client accounts
• Closing client accounts
• Processing account number changes
• Collaborate with internal team members to resolve client related tasks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED