Client Support Representative

Awardco•Lindon, UT

49d

About The Position

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts-especially our own employees! And as winners of Glassdoor's Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk. Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product.

Requirements

Positive attitude and work ethic
Friendly and personable disposition
Tech-savvy and quick learner
Problem-solving skills
Excellent communication skills - written and verbal

Nice To Haves

Familiarity with the following platforms is a plus:
Salesforce
Microsoft Excel
Google Suite
Zendesk

Responsibilities

Fulfill client orders and aid in support tickets
Work directly with platform users in answering their questions and helping to resolve any issues
Communicate with clients via email, chat, and phone
Ensure client satisfaction in every interaction

Benefits

We have a revolutionary, client-approved product.
One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
Backed by renowned investors, both local and national.

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