Client Support Associate

Alphabe Insight Inc • Fort Worth, TX

11h • $47,000 - $51,000

About The Position

We are seeking a highly organized and client-focused Client Support Associate to join our Fort Worth team. In this role, you will serve as a key point of contact between our clients and internal departments, ensuring seamless communication and exceptional service delivery.
The ideal candidate is detail-oriented, solution-driven, and committed to maintaining strong, professional client relationships while supporting daily operational objectives.

Requirements

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Professional demeanor with a client-centered mindset
• Ability to manage multiple tasks in a fast-paced environment
• Strong problem-solving and critical-thinking skills
• Proficiency in standard business software and office tools
• Team-oriented attitude with the ability to work independently

Responsibilities

• Serve as the primary liaison for assigned client accounts
• Respond promptly and professionally to client inquiries and requests
• Coordinate with internal teams to ensure timely project execution
• Maintain accurate records of client communications and project updates
• Monitor service performance and proactively address potential concerns
• Assist in preparing reports, presentations, and client documentation
• Support account management and operational processes

Benefits

• Competitive salary ($47,000 – $51,000 annually)
• Clear growth opportunities and career advancement pathways
• Ongoing professional development and skill enhancement
• Supportive and collaborative team environment
• Structured full-time schedule
• Exposure to strategic brand development projects

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed