Client Support Associate

Alphabe Insight IncAustin, TX
5h$50,000 - $54,000

About The Position

We are seeking a dedicated and detail-oriented Client Support Associate to join our Austin-based team. This role is essential in maintaining strong relationships with our clients by providing timely, accurate, and professional support. The ideal candidate is communicative, organized, and motivated to deliver a high-quality client experience in a fast-paced environment.

Requirements

  • Strong verbal and written communication skills
  • Excellent organizational and time-management abilities
  • Professional demeanor with a client-focused mindset
  • Ability to multitask and prioritize effectively
  • Comfortable working both independently and within a team
  • Proficiency with basic computer systems and office tools

Responsibilities

  • Serve as a primary point of contact for client inquiries and support requests
  • Provide clear, professional, and solution-oriented communication
  • Maintain accurate records of client interactions and follow-ups
  • Collaborate with internal teams to ensure client needs are met efficiently
  • Assist with account updates, service coordination, and general client assistance
  • Uphold company standards for service quality and professionalism

Benefits

  • Competitive salary ($50,000 – $54,000 annually)
  • Opportunities for career growth and internal advancement
  • Skill development and hands-on professional training
  • Supportive and collaborative work environment
  • Stable, full-time position with long-term potential
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