Client Support Associate

Elevare BrandingBoston, MA
2d

About The Position

We are seeking a dedicated and professional Client Support Associate to serve as a key point of contact between our clients and internal teams. This role is ideal for individuals who thrive in a client-focused environment, value organization and communication, and take pride in delivering high-quality service. You will help ensure a seamless client experience while supporting daily operations and long-term relationship building.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor with a client-first mindset
  • Excellent organizational and time-management abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Problem-solving skills and attention to detail
  • Comfortable working collaboratively within a team setting

Responsibilities

  • Serve as a primary contact for client inquiries, ensuring timely and professional responses
  • Maintain clear and accurate communication between clients and internal departments
  • Support onboarding processes and ongoing client interactions
  • Track client requests, updates, and documentation with attention to detail
  • Assist in resolving issues efficiently while maintaining a high standard of service
  • Contribute to continuous improvement of client support processes

Benefits

  • Competitive salary based on role and performance
  • Growth opportunities within a dynamic and expanding company
  • Skill development through hands-on experience and mentorship
  • Supportive and professional work environment
  • Stable full-time position with long-term career potential
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