Client Support Associate

Alphabe Insight Inc • Atlanta, GA

20h

About The Position

The Client Support Associate plays a key role in maintaining strong relationships with our clients by providing timely assistance, clear communication, and effective problem resolution. This position is ideal for individuals who are detail-oriented, organized, and committed to delivering outstanding service while supporting internal teams.

Requirements

• Strong communication skills, both written and verbal
• Excellent organizational and time-management abilities
• Professional attitude with a client-focused mindset
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Comfortable working independently and as part of a team

Responsibilities

• Serve as a primary point of contact for client inquiries and requests
• Provide accurate information and timely support to ensure client satisfaction
• Maintain and update client records with attention to detail
• Coordinate with internal departments to resolve issues efficiently
• Assist in tracking client interactions and follow-up actions
• Support daily operational tasks related to client service and account management

Benefits

• Competitive salary package
• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Skill development and ongoing learning opportunities
• Stable, full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed