Client Support Admin

Aston Carter

1d • $21 - $26 • Onsite

About The Position

We are seeking a motivated Client Support Admin to join our dynamic team. This role involves supporting administrative operations, engaging in customer service, and collaborating with team members to ensure smooth business processes. The ideal candidate will be proactive, organized, and passionate about providing excellent service.

Requirements

• 1 to 2 years of admin support or retail customer service experience.
• Proficiency in Microsoft Office Suite.
• Excellent communication and organizational skills.
• Professional demeanor with strong customer-service instincts.

Nice To Haves

• Outgoing personality with a strong desire to problem solve.
• Interest in long-term growth within the insurance industry, including opportunities in licensing and account management.

Responsibilities

• Schedule meetings and assist with calendar coordination.
• Maintain records, organize documentation, and prepare standard office materials.
• Manage daily mail, shipping, and supply ordering.
• Support overall office logistics to ensure smooth daily operations.
• Assist clients with basic inquiries and direct them to the correct internal contact.
• Demonstrate a customer-first mindset and represent the company with professionalism.
• Work closely with insurance agents, leadership, and support staff on day-to-day needs.
• Coordinate with management during periods of staff transition and support business continuity.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed