Client Success Specialist

Hearst Television•Winter Park, FL

About The Position

WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client Success Specialist to assist the sales team. You will work with the sales team on processing advertising contracts, obtaining creative materials, generating support materials for sales team, and coordinating the scheduling and launch of advertising campaigns. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry-leading television station group. At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That’s why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve. Hearst Television (HTV) owns and/or operates 35 television and two radio stations serving 27 media markets across 39 states reaching over 22 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service. We are an Equal Opportunity Employer. we do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national, origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Requirements

Must have computer and software experience
Proficient in Microsoft Excel (can maintain complex spreadsheets)
Can deal with the stresses and pressures of time-sensitive projects associated with advertising sales
Keen on learning new systems promptly and thoroughly
Strong verbal and written communication skills are necessary
Must be focused and organized
Must take pride in work, respond to instruction well, thrive in a fast-paced environment, and perform at a high-level

Nice To Haves

Previous commercial television experience preferred
Related military experience will be considered

Responsibilities

Enter and maintain all national or local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit
Help develop sales proposals, advertising packages and client presentations
Create supportive marketing materials for sales department
Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns
Prepare proposals based on account executive direction
Facilitate progress on several sales projects
Work cooperatively with managers, co-workers and clients to deliver a high-level of service