Remote Client Success Specialist

AIL

1d•Remote

About The Position

AO Globe Life is expanding and seeking Remote Client Success Specialists to support our growing client base. This fully remote role is ideal for motivated, service-oriented professionals who value flexibility, professional development, and meaningful work. In this position, you will engage with both current and prospective clients, provide clear guidance on available products, and deliver a high standard of service. With consistent year-over-year growth, AO Globe Life offers strong advancement opportunities within a mentorship-driven environment.

Requirements

Strong written and verbal communication skills
Active listening and problem-solving ability
Ability to adapt quickly in a fast-paced, remote environment
Comfortable working independently while collaborating with a team
Strong work ethic, reliability, and goal-oriented mindset

Nice To Haves

Prior experience in customer service, client support, or sales is helpful but not required. Training and mentorship are provided.

Responsibilities

Guide new clients through the onboarding and enrollment process
Provide personalized support and address client needs with professionalism
Develop and evaluate tailored solutions aligned with client goals
Respond to client inquiries in a timely and effective manner
Maintain accurate records and ensure compliance with company and state regulations
Manage appointments and daily schedules to maintain productivity
Support outreach and relationship-building efforts to drive long-term engagement