Remote Client Success Manager

Jobgether

16h • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Client Solutions Manager - REMOTE. In this role, you will play a critical part in managing relationships with our highest profile dealer clients, ensuring that their needs are addressed while maximizing their investment in our products. Your entrepreneurial spirit will be key as you navigate complex accounts and provide tailored solutions that drive revenue growth and client retention. With a focus on collaboration, you will work closely with internal teams to deliver insights and strategies that align with market trends and client goals. Your expertise will help cultivate long-term partnerships and foster a culture of success and innovation. This is an exciting opportunity to make a significant impact in a rewarding field.

Requirements

• Bachelor’s degree in a related discipline.
• 6 years’ experience in client solutions or related field.
• 2+ years in a Manager capacity within a client solutions role preferred.
• Strong automotive industry experience preferred.
• Proficiency with Customer Relationship Management systems.
• Willingness to travel up to 75% within the assigned territory.
• Excellent communication and relationship-building skills.
• Ability to analyze and interpret data effectively.
• Strong problem-solving abilities and customer service orientation.
• Proactive and strategic mindset with consultative selling skills.

Nice To Haves

• 2+ years in a Manager capacity within a client solutions role preferred.
• Strong automotive industry experience preferred.

Responsibilities

• Maintain and expand relationships with high-profile dealer clients.
• Identify client needs and provide tailored solutions.
• Analyze product performance and business trends.
• Interpret analytics to optimize product utilization.
• Train customers on media and software products.
• Minimize churn and maintain media solutions.
• Collaborate with internal partners to solve client issues.
• Manage account strategy and identify growth opportunities.
• Compile reports related to customer business performance.
• Ensure smooth implementation of corporate-level product purchases.

Benefits

• Competitive salary with bonus/incentive plans.
• Flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare benefits for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies and fertility support.
• Professional development and continuing education opportunities.
• Access to financial wellness and planning resources.
• Paid wellness days and holiday leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level