Client Success Coordinator

ComscoreNew York, NY
$60,000 - $65,000Remote

About The Position

The Client Success Coordinator provides essential administrative, operational, and delivery support to Comscore’s Client Success organization. This entry-level role ensures smooth day-to-day operations for account teams by assisting with reporting workflows, data QA, scheduling, and internal tracking. The Coordinator plays a critical role in supporting client deliverables while learning Comscore’s tools, data sets, and reporting processes to grow into progressively more client-facing responsibilities. This posting represents ongoing hiring for Client Success Coordinators across our Commercial organization.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications, Data Analytics, or related field preferred.
  • 0–2 years of experience in client service, operations, analytics, or administrative coordination (internships welcome).
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.
  • Detail-oriented with interest in data accuracy and reporting.
  • Comfortable using spreadsheets, presentation tools, and project management systems.
  • Excellent communication and interpersonal skills.
  • Proactive, eager to learn, and adaptable in a fast-paced environment.

Responsibilities

  • Provide day-to-day administrative and operational support to Client Success teams across assigned accounts.
  • Support account managers and client success leads in preparing materials, organizing tasks, and maintaining accurate internal documentation.
  • Assist with tracking client deliverables, deadlines, and follow-up items to ensure timely and consistent execution.
  • Assist in client report delivery and data QA, reviewing outputs for accuracy, formatting, and completeness.
  • Help run recurring or ad-hoc reports, coordinating with internal teams as needed.
  • Learn and apply quality control processes to identify data inconsistencies before client delivery.
  • Manage meeting scheduling for internal and external discussions, including agendas, recaps, and action items.
  • Coordinate cross-functional interactions with Analytics, Product, and Support teams.
  • Maintain internal trackers (deliverables, tickets, communication logs) to ensure visibility and alignment.
  • Learn Comscore tools, data sets, and reporting processes, including platform navigation, reporting logic, and basic measurement concepts.
  • Participate in team trainings, shadow calls, and product demos to gain exposure to client workflows
  • Build foundational knowledge to eventually support more advanced analytics or client-facing responsibilities.
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