Client Success Associate

YipitData (Alternative) • New York, NY

63d • $70,000 • Hybrid

About The Position

We are hiring a Business Development Associate to help a growing client base make better investment decisions. Our newest Business Development Associate will identify meaningful engagement opportunities to help clients get the most value out of our products and identify opportunities to work with clients on products that they’re yet to subscribe to. The Business Development Associate career progression is a path towards being a Business Development Executive or Sales Executive, focused on engaging new users and driving commercial expansion within our existing accounts. This role will be based in New York City, where our headquarters is located. Since the position includes close coaching and mentorship, we’re looking for someone local who can work in a hybrid capacity and take advantage of in-person collaboration. This will be a great opportunity to learn directly from leadership and grow with hands-on support. In this role, you’ll gain experience in: Supporting a growing number of clients and cultivating relationships by: Finding new and creative ways to demonstrate value and grow user engagement Driving value for clients from our research and data products Becoming a trusted resource for our clients Identifying and activating new users on existing accounts Identifying and/or nurturing upsell opportunities Advocating for client needs cross-departmentally Developing sales and account management skills that will make you a core contributor of the revenue team with significant growth opportunity into a sales role at the company

Requirements

• You have minimum 2 years of relevant experience in Sales / Business Development
• You thrive in fast-paced, dynamic environments
• You are resourceful and excited to learn
• You are energized by contributing to the future of data-driven investment research
• You are excited by understanding the needs of investment professionals
• You are eager to think strategically about growing revenue through proactive client interactions
• You are able to effectively communicate complex ideas to a wide range of audiences
• You are creative and empathetic in building consensus across multiple stakeholders
• You are a master of judgment when handling a wide variety of client situations and communications

Responsibilities

• Finding new and creative ways to demonstrate value and grow user engagement
• Driving value for clients from our research and data products
• Becoming a trusted resource for our clients
• Identifying and activating new users on existing accounts
• Identifying and/or nurturing upsell opportunities
• Advocating for client needs cross-departmentally

Benefits

• We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, a wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment of ownership, respect, and trust.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees