Client Success and Operations Coordinator

Hire Ventures, Inc. • Atlanta, GA

42d • Hybrid

About The Position

At Hire Ventures, we help growing businesses find and keep top talent through our fractional HR and recruiting services. We’re looking for a detail-oriented, Client Success and Operations Coordinator to support our sales process, nurture client relationships, and keep our operations running smoothly. This is a great role for someone early in their career who enjoys organizing, communicating, and helping things run smoothly within a growing, women-owned business. You’ll support our sales process, help to deliver a great client experience, and assist with internal operations and projects. We'll teach you our systems, tools, and best practices and have opportunities to learn from our team. This is a hybrid role, working a flexible schedule 3+ days per week from our offices at Atlanta Tech Village in Buckhead.

Requirements

• Recent grad or early career professional intested in business operations, sales coordination, or HR and recruiting
• Excellent communication skills, a friendly and professional communicator.
• Organized, detail-oriented, and able to manage multiple tasks and priorities at once
• Self-motivated with a strong bias for action, you don’t wait to be told what to do
• A true team player with a growth mindset and eagerness to learn
• Comfortable in a startup or small business environment where things evolve quickly

Nice To Haves

• Bonus: experience in HR, recruiting, marketing, or EOS

Responsibilities

• Support our sales process by nurturing inbound leads, coordinating follow-ups, preparing proposal materials, and ensuring prospects have a seamless experience from first contact to signed agreement.
• Increase Hire Ventures positioning as a recruiting and HR partner and a thought leader in our space. This may include leveraging LinkedIn, networking events and outreach.
• Move inbound leads through the sales funnel by coordinating follow-ups, meetings, and proposal support.
• Track sales activity and update our CRM (HubSpot) regularly.
• Attend networking events, ATL Tech Village functions, and client meetings alongside the CEO and team.
• Help promote the business through outreach, follow-up, and social media engagement.
• Support client onboarding from signed agreement to engagement kickoff.
• Conduct ongoing client check-ins and gather feedback through quarterly NPS surveys.
• Share insights and updates with the internal team to improve service delivery.
• Be a friendly, proactive point of contact for our clients.
• Maintain regular touch points with our partners and referral network to stay up to date and foster a strong, trusted relationship.
• Support marketing efforts or campaigns to promote our partners and network along with the marketing team
• Track engagement, results, and help the team stay aligned with our partners, their offerings and opportunities.
• Assist with internal projects, team communications, and process improvements.
• Join in on team calls, bring positivity and support to the team.
• Help coordinate meetings, events, and culture-building initiatives with our team.
• Participate in annual and quarterly strategy and planning sessions, offering ideas, feedback, and support where needed.

Benefits

• We’re a values-driven company that takes our work seriously, but not ourselves.
• You’ll be part of a small, passionate team that believes in doing the right thing, building real relationships, and always looking for ways to improve.
• You’ll have the opportunity to grow with the business and take on increasing responsibility in a role that can evolve alongside your strengths.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees