Client Strategy Executive

MX Technologies, Inc.•Lehi, UT

1d•Hybrid

About The Position

MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks, credit unions, and fintechs deliver smarter, more intuitive financial experiences to millions of people. Like many startups, we’ve navigated real growth challenges — and we’ve come out stronger on the other side. Today, MX is in a phase of renewed momentum and scale, with a solid foundation and a clear vision for what’s next. This is a place where thoughtful execution matters, innovation is encouraged, and individuals have real ownership over their work. Our culture values curiosity, accountability, and impact. We give people the space to question assumptions, design better solutions, and help shape how the company grows. If you’re looking to do meaningful work, influence outcomes, and grow alongside a company that’s ready to move fast, you’ll feel at home at MX. We are seeking a results-driven Client Strategy Executive to join our dynamic team. As a key player in our Revenue group, you will be responsible for fostering meaningful relationships, driving strategic initiatives, and ensuring the success of our clients.

Requirements

5+ years of client success management and B2B account management in a SaaS organization, preferred
Strong organizational and personal skills for effective communication and negotiation, especially at an executive level
Proven track record delivering on corporate objectives and quotas while managing multiple clients and tasks concurrently
Passion for creating an elite client experience
Awareness of the financial industry
Self-driven, motivated, and result-oriented
Bachelor's Degree or equivalent experience, preferred

Responsibilities

Full ownership of the client relationship by partnering with both internal and external stakeholders to achieve the client’s defined business objectives, as well as managing client risk, billing, and contractual issues
Collaborate with internal teams as the "Voice of the Customer to drive customer-centric outcomes
Identify and negotiate cross-sells, upsells, and renewal opportunities to achieve individual and team sales targets, partnering with account executives to jointly close opportunities
Determine and align technical and strategic value drivers and KPIs for the client’s or partner’s business with MX’s products and service
Strong organizational and personal skills to successfully communicate and negotiate with internal and external customers and cultivate influential relationships across the business, especially at an executive level
Grow assigned client portfolios in terms of usage and platform adoption as part of defining and executing client business objectives
Determine and align technical and strategic value drivers and KPIs for the client’s or partner’s business with MX’s products and services
Regularly collaborate with clients to develop and execute strategic plans that leverage our products to enhance the quality of their business and customer experiences
Lead strategic business reviews with clients in a professional way that instills confidence and drives progress
Become an MX product SME in order to align MX’s offerings with client strategies to grow their business, consistently communicating updates on new features, products, and services via MX’s product roadmap