Client Strategy Associate

Rising Tide InteractiveWashington, DC
1d$53,000 - $61,000Hybrid

About The Position

Our Client Strategy Associate role offers you a unique opportunity to learn the ins and outs of digital marketing in the Democratic community at one of the industry’s premier firms. Our Client Strategy Associates help Account Managers and Lead Strategists compile and analyze campaign data that guides our clients’ campaigns while also learning the basics of client management. In this role, you’ll assist our clients with a variety of objectives, including digital advertising and persuasion, mobilization, grassroots fundraising, and supporter acquisition. As a member of our team, you will: Support Account Managers and Lead Strategists on the day-to-day management of overall client relationship and satisfaction. Work closely with the client strategy team to understand each client’s unique messaging and strategy, translating that to relevant internal teams. Produce and schedule emails and SMS messages as needed. Create and update reports to evaluate performance of email and SMS fundraising, digital advertising, and advocacy campaigns. Assist with quality assurance processes Assist in developing content concepts and monthly calendars for a variety of Democratic and non-profit clients. Assist in execution of list growth strategies such as list buys, swaps and joint actions. Assist in performing research as assigned. Additional administrative and other duties as assigned such as the development of call agendas and taking notes in client meetings.

Requirements

  • Demonstrated commitment to Democratic candidates and causes and a passion for politics and digital media
  • Familiarity with Microsoft Excel/Google Sheets and Word/Google Docs
  • Strong analytical skills
  • Ability to work on multiple projects simultaneously, frequently under tight deadlines
  • Superior project and time management capabilities within a fast paced, high productivity environment
  • Demonstrated ability to anticipate and effectively communicate and solve practical problems or issues
  • Ability to work and communicate within a team structure while also being able to work independently with minimal supervision
  • Strong written and verbal communication skills with an emphasis on attention to detail
  • Must be highly motivated, action oriented, and client focused

Nice To Haves

  • Working knowledge of HTML preferred

Responsibilities

  • Support Account Managers and Lead Strategists on the day-to-day management of overall client relationship and satisfaction.
  • Work closely with the client strategy team to understand each client’s unique messaging and strategy, translating that to relevant internal teams.
  • Produce and schedule emails and SMS messages as needed.
  • Create and update reports to evaluate performance of email and SMS fundraising, digital advertising, and advocacy campaigns.
  • Assist with quality assurance processes
  • Assist in developing content concepts and monthly calendars for a variety of Democratic and non-profit clients.
  • Assist in execution of list growth strategies such as list buys, swaps and joint actions.
  • Assist in performing research as assigned.
  • Additional administrative and other duties as assigned such as the development of call agendas and taking notes in client meetings.

Benefits

  • We offer a comprehensive benefits package that includes 100% employer-funded health, dental, vision, life, and disability insurance for employee; healthcare flexible spending account; employee assistance plan; 401k plan with employer match; student loan repayment plan with employer match; monthly cell phone and public transit allowance; work from home stipend; professional development stipend; open leave, paid parental leave, paid holidays; and more.
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