Client Solutions Engineer

Grande Cheese Company • Fond du Lac, WI

2d

About The Position

Grande is seeking a highly skilled Client Solutions Engineer to drive
consistency, security, and reliability across our Information Technology systems
and operational processes. This role is responsible for administering and
securing core Enterprise technologies, including Active Directory, Entra,
Exchange, O365, server and file system security, and service management tools,
while ensuring best practices, standardized procedures, and dependable system
performance. You will play a critical role in Identity and Access Management,
system integrations, asset management, compliance initiatives, and the
automation of user onboarding and separation processes to support a secure and
efficient business environment.

As a trusted partner to the business, you will collaborate closely with Business
Technology, Engineering, and vendors to support projects, resolve complex
incidents, and continuously improve IT operations. This position requires strong
technical expertise, excellent communication skills, and a proactive mindset to
manage escalations, conduct audits, support disaster recovery, mentor team
members, and deliver training and documentation. The ideal candidate is
adaptable, detail-oriented and committed to continuous learning to ensure
operational excellence and security alignment across the organization.

Requirements

• 2 Year / Associate Degree in Computer Science, Information Systems, or other related field required. An equivalent level of experience may be considered.
• Three (3) or more years’ related experience required
• Experience or exposure with the following is required: Microsoft Operating Systems Microsoft 365 installations/upgrades, Active Directory and Azure AD, GPO and administration.
• Ability to comprehend complex environments
• Strong troubleshooting, problem solving, and issue resolution skills
• Self-starter accustomed to working with limited supervision

Nice To Haves

• Knowledge of the following systems is highly desired: Software: Windows Operating Systems, MDM, Microsoft 365, Endpoint Protection, Virtual and other Business Applications. PowerShell & MS Graph
• 4 Year / Bachelors Degree in Computer Science, Information Systems, or other related field.

Responsibilities

• Administering and securing core Enterprise technologies, including Active Directory, Entra, Exchange, O365, server and file system security, and service management tools
• Ensuring best practices, standardized procedures, and dependable system performance
• Identity and Access Management
• System integrations
• Asset management
• Compliance initiatives
• Automation of user onboarding and separation processes
• Collaborate closely with Business Technology, Engineering, and vendors to support projects, resolve complex incidents, and continuously improve IT operations
• Manage escalations
• Conduct audits
• Support disaster recovery
• Mentor team members
• Deliver training and documentation

Benefits

• Low cost onsite clinics.
• Free onsite fitness center.
• Free healthy snacks throughout facility.
• Health and wellness reimbursement program.
• Associate cheese purchasing program.
• Two-year mentorship program.
• Relaxation rooms (based on location).
• Coffee and gelato bar (based on location).
• Paid Parental Leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree