Client Solutions Associate (West Coast)

Cater2.me

46d • $55,000

About The Position

As a Cater2.me Client Solutions Associate, you’ll be at the center of creating memorable meal experiences for our corporate clients. You’ll serve as the primary point of contact for your clients—building relationships, planning their meal programs, ensuring smooth operations, and helping teams connect over great food. This is a hands-on, fast-paced role that blends client service, logistics coordination, and menu curation. You’ll ramp quickly into full ownership of a portfolio of recurring and one-off clients, managing their catering needs from end to end.

Requirements

• Excitement and enthusiasm for hospitality and customer service (catering, food tech, or related industries preferred)
• Excellent communication and problem-solving skills—comfortable working with both clients and vendors.
• Strong organizational skills with the ability to juggle multiple accounts and priorities in a fast-paced environment.
• Extreme attention to detail
• Proactive, adaptable, and resourceful mindset; thrives in a team-driven, dynamic workplace.
• Creative problem-solver who thrives under pressure and can quickly adapt to changing circumstances
• Comfortable with technology platforms (Salesforce, CRMs, Slack, Google Workspace, etc.).
• Bachelor's degree or equivalent work experience

Responsibilities

• Own client relationships for your assigned accounts, and act as their trusted partner for all workplace dining needs.
• Plan and manage meal programs, including recurring schedules and special events, ensuring each experience fits client preferences, budget, and company culture.
• Review and act on client feedback, adjusting menus and service plans to continuously improve satisfaction.
• Collaborate with restaurant partners to source new menus, customize offerings, and maintain variety and quality.
• Monitor program budgets and order accuracy, balancing great food experiences with cost efficiency.
• Coordinate daily logistics with the Workplace Dining team to ensure deliveries run smoothly and on time.
• Troubleshoot and resolve issues quickly and professionally, keeping clients informed and delighted.
• Contribute to process improvements, sharing insights and ideas to enhance service quality and operational efficiency.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Flexible PTO
• Commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees