Client Solutions Architect - Payments - Senior Associate

JPMorgan Chase & Co. • Tampa, FL

16h

About The Position

Be the catalyst at the intersection of technology and sales to tailor
cutting-edge products that fit client challenges.
As a Senior Client Solutions Architect Associate in Trade & Working Capital
within Product Solutions Delivery (PSD) team, you contribute significantly to a
team that innovates and supports the sales process in architecting comprehensive
product solutions for clients with complex challenges. Draw on client feedback
and support the channeling, modification, and technical design and adaptation of
large-scale solutions.

Requirements

• 3+ years of experience or equivalent expertise working across a broad set of related products
• Proficient technical knowledge of the cluster of products and exposure to the sales cycle
• Experience working with clients in a technology field and interfacing with engineers
• Demonstrated prior experience working in a highly matrixed and complex organization
• Experience supporting the technical design of products or technology applications
• Proven leadership skills and an ability to work in a global team environment, across multiple disciplines and locations
• Ability to multitask within the broader scope of the PSD team, managing work flow and capacity across the team to ensure timely execution of new deals, as time to revenue is a key performance indicator
• Excellent verbal and written communication skills and the ability to communicate across the organization at any level, as well as with clients as and when required
• Proficiency in customized data analytics, advanced working knowledge of Excel (macros, pivots, and graphs) and PowerPoint applications

Nice To Haves

• Degree
• Project management experience

Responsibilities

• Manage setup, implementation, and post close management of transactions related to Trade and Working Capital products
• Work in collaboration with Product and Origination teams on structures
• Lead implementation meetings with clients ensuring all requirements are gathered translated into a smooth implementation
• Manage the overall implementation process ensuring the team adhere to Standard Operating Procedure requirements when managing the booking system set-up and post close administration of the transactions
• Produce all necessary metrics for external/internal reporting.
• Ensure adherence to all transactional control conditions established to minimize operational risk and to be able to identify areas where such risks may develop where transactional controls may need to be developed or adjusted as business needs require.
• Ensure seamless client engagement and risk and controls management
• Executes the configuration and modification of the firm’s existing products and solutions, often in partnership with Technology, to fit complex client use cases
• Develops training and collateral to support the Sales team
• Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions
• Engages with technical roles on the client team to field and answer product queries

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees