Client Solution Specialist, Receivables
About The Position
Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs. As a Product Solutions Manager in Government and Real Estate, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
Requirements
- 7+ years Treasury, Cash Management sales and product management, development experience, with a focus on a Receivables product set
- Strong technical expertise, payments industry knowledge, open banking concepts, and consultative experience to support complex solutioning and redesign sessions with clients and prospects
- Strong executive level presentation skills, including ability to consult and sell at the C-level
- Exceptional ability to understand client and prospect needs and turn needs into mandated business through solution-based selling that clearly articulates operational and financial benefits
- Excellent selling and negotiation skills always ensuring the full value of J.P. Morgan is clearly communicated
- Ability to generate ideas to help coverage teams identify and navigate the development of new business and mobilize internal networks and resources in close coordination to support solution delivery
- Strong writing and analytical skills to support Request for Proposal responses, presentation content and ROI analysis development
Nice To Haves
- Diligence to maintain up to date and accurate pipeline reports
- Team oriented with ability to develop strong working relationships with clients, peers and cross-functional partners
Responsibilities
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
- Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
