Client Services Tech 1

Pace® Analytical ServicesWestborough, MA
$18Onsite

About The Position

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. Make an Impact. Build a Career. At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone. That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career. We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you. Find Your Place at Pace® Join us as a Client Services Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on this role and continue building an exciting laboratory sciences career at Pace®.

Requirements

  • High school diploma or equivalent
  • Excellent customer service skills with a strong preference towards candidates with previous customer service, shipping, or warehouse experience.
  • Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®)

Nice To Haves

  • Experience in a laboratory or environmental testing setting is preferred but not required.

Responsibilities

  • Receiving shipments of samples
  • Unpacking the sample coolers
  • Verifying the samples against the customer’s paperwork
  • Logging the sample into our system

Benefits

  • competitive salaries
  • medical
  • dental vision
  • 401K retirement savings plan (100% vested immediately in the employer match)
  • life
  • disability and voluntary benefits
  • paid time off for holiday, sick and vacation days
  • HSA
  • wellness program
  • flexible spending accounts
  • tuition reimbursement
  • Employee Assistance program
  • parental leave
  • optional legal coverage and ID theft
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