Client Services Representative (Hybrid) - Greensburg, IN
Meduit•Indianapolis, IN
10d•$16 - $18•Hybrid
About The Position
This role is Onsite to start with Hybrid flexibility possible after 90 days Position Summary The Client Services Representative role supports the team by processing and handling time-sensitive documents and patient requests. Unlike traditional representative roles, this position is not primarily phone-based; instead, it focuses on backend administrative tasks, ensuring that team members who manage direct phone lines have the necessary support to assist patients effectively.
Requirements
- HS Diploma/GED
- Excellent computer skills
- Proficiency with Microsoft Outlook, Word, and Excel
- Attention to detail
- Time management
- Communication
- Customer service skills
- Teamwork
- Critical thinking
- Organization
- Planning skills
- Computer skills
- Proficiency with Microsoft Office applications
- Data entry
Nice To Haves
- Experience with Epic EHR system
- Administrative experience
- Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA
Responsibilities
- Coordinate, validate, and deliver consumer specific requests
- Analyze consumer mail or itemized billings for accuracy
- Process all internal correspondence and account updates
- Analyze accounts to resolve balance discrepancies and post payments and adjustments
- May be required to verify insurance eligibility
- Inspect bankruptcy notifications
- Process itemized statements and settlement offers
Benefits
- Medical, Dental, and Vision insurance
- HSA and FSA available
- 401(K) plans with company match
- PTO and Paid holidays
- Employer paid life insurance and long-term disability
- Internal company growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
