7004 - Client Services Representative

Symbia Logistics • Commerce City, CO

1d • Onsite

About The Position

Symbia Logistics is a best-in-class supply chain partner, known for being a place of growth to both our clients and team members. With a focus on omni and multi-channel distribution and fulfillment services, Symbia works in some of today’s most popular industries like apparel, consumer goods, cosmetics, food and beverage, sporting goods, and pet supplies. Symbia’s mission is to deliver exceptional service and experience, to both our clients and hard-working teams. Our goal is to create a “Supply Change” movement by implementing new 3PL solutions that are practical and efficient for our team members to be successful. In the role of Client Services Representative, you will be a strong advocate for clients, both internal and external. The ideal person will have a Warehouse, Logistics, or 3PL background, with excellent communication and organizational skills. The company takes client needs seriously, and this role serves as a main line of communication between Clients and the Operations team. Symbia offers professional and personal development and tremendous growth potential, aiming to be the last stop on your career journey.

Requirements

• A dynamic, growth minded employee who is most comfortable being themselves!
• At a minimum, at least one year of experience in a warehouse customer service environment.
• Prior experience with warehouse technology.
• Prior experience with MS Suite products.
• Excellent communication skills.

Nice To Haves

• Experience in a 3PL environment is strongly preferred.
• Bilingual is a plus.

Responsibilities

• Be a go getter! Take initiative when the opportunity presents itself.
• Build and maintain strong client relationships with assigned accounts.
• Manage tasks such as order changes, backorders, order downloads, inventory management, and shipment issues between Symbia and assigned clients.
• Enter orders into the Symbia operating system as required by the client.
• Prepare activity reports as required by managements and each client.
• Communicate promptly and accurately to all client requests while exhibiting a sense of urgency.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees