Client Services Representative - POOL - Ortho Trauma - Atlantic City

AtlantiCare • Atlantic City, NJ

1d • Onsite

About The Position

The Client Services Representative provides office support at the front desk
within the Hospital, Ambulatory or Surgery Center setting.

The Representative also ensures the timely and organized scheduling of patient
appointments, patient insurance information, enters client information into the
computer, and provides accurate financial information to clients.

This position supports organizational goals by providing quality customer
service, participating in performance improvement efforts and demonstrating a
commitment to team work and cooperation.

Requirements

• High school diploma or equivalent required.
• 1-3 years office experience required, preferably in a medical setting.
• Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred.
• Knowledge of medical terminology preferred.
• Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

Nice To Haves

• Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred.
• Knowledge of medical terminology preferred.
• Proficiency in Clinical Applications preferred at time of hire

Responsibilities

• ensures the timely and organized scheduling of patient appointments
• patient insurance information
• enters client information into the computer
• provides accurate financial information to clients
• providing quality customer service
• participating in performance improvement efforts
• demonstrating a commitment to team work and cooperation

Benefits

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees