Client Services Rep II
About The Position
As the name implies, Waypoint Analytical is the company that you have been trying to find. Waypoint Analytical is the nation's largest agricultural and environmental laboratory network, with locations across North America. When you join the Waypoint Team you can feel the chemistry. There is a passion that can only be unlocked and shared in a diverse culture of collaborative teamwork, where science and service intersect to make us proud of what we provide. Waypoint Analytical offers passionate people from all walks-of-life opportunities to be part of something special. You may have the goal of helping to feed the world, protect our environment, or offer scientifically sound solutions to complex problems. Waypoint Analytical is a wholly owned subsidiary of Nutrien, LTD.What You'll Do:What you will do:
Requirements
- High school diploma or equivalent.
Nice To Haves
- Previous experience in a customer service role is preferred.
- Previous experience in analytical chemistry laboratory operations is a plus.
Responsibilities
- Communicate with staff and customers via telephone, email, and in-person interactions.
- Answer inquiries related to client reports, pricing, supply ordering, and laboratory services.
- Updating customer account database.
- Assist with monitoring accounts receivable/payable and maintain confidential records and files.
- Generating and distributing lab reports to clients.
- Other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
