Client Services Project Manager
About The Position
Join our dynamic eCOA US Client Services Team, currently managing 80 active projects, and play a critical role in ensuring delivery quality and client satisfaction. This is an exciting opportunity to grow your career in project management within a fast-paced, collaborative environment. Job Overview: As an Senior Client Services Analyst you will maintain and validate project scope, plans, and schedules for moderately complex projects, ensuring adherence to established success metrics and compliance standards. You will manage stakeholder relationships, monitor risks, and drive project completion under broad supervision. This role is essential to supporting our resource plan and forecast, contributing to operational excellence and client success.
Requirements
- Bachelor’s degree in Computer Science or related field, or equivalent experience.
- Minimum of 3 years’ experience in a systems development environment.
- Strong technical and commercial awareness.
- Ability to identify business needs and formulate technical proposals.
- Excellent communication skills.
Responsibilities
- Maintain and validate project scope, plans, and schedules for moderately complex projects.
- Monitor risks to program success and inform stakeholders.
- Manage delivery process, scope, and costs for non-complex projects under broad supervision.
- Execute technical project communication plans and manage stakeholder relationships.
- Identify impacts of change, build awareness, and support organizational change initiatives.
- Evaluate project results against success metrics and recommend process improvements.
- Deliver team reporting and guidance metrics.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
