Client Services Manager

Visiting Angels of Jenkintown • Jenkintown, PA

1d • Onsite

About The Position

Visiting Angels is a leading non-medical home care agency seeking a Client Services Manager to help lead scheduling and client operations in a fast-paced, people-centered environment.
This role is ideal for a mid-level operations, project, or scheduling manager who enjoys coordinating teams, solving real-time problems, and keeping complex workflows running smoothly. Professionals from healthcare, hospitality, or high-volume service operations tend to excel here.

Requirements

• 7 to 10+ years experience in scheduling, operations, or client services leadership
• Strong organizational, communication, and problem-solving skills
• Calm under pressure, hands-on, and solutions-oriented
• Comfortable working in dynamic, people-focused environments
• ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.

Responsibilities

• Support scheduling and care coordination to ensure seamless client service
• Lead and back up client services, scheduling, and administrative teams
• Manage day-to-day operational flow with a project-management mindset
• Resolve urgent staffing or service issues calmly and effectively
• Improve processes, systems, and communication across teams
• Participate in on-call support as needed

Benefits

• Competitive salary + lucrative bonus structure
• PTO, health benefits, 401(k), on-call pay
• Clear growth path into senior management and leadership roles
• Meaningful work supporting seniors and families

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed