Client Services Manager

AO Globe Life • Chicago, IL

3d • Remote

About The Position

AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists . In this role, you will work with individuals and families across the United States to help them better understand and access important supplemental benefit programs. We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit options , allowing you to build valuable professional experience while working from home. About AO Globe Life AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. With more than 70 years of service, our organization continues to grow by offering meaningful remote career opportunities focused on service, integrity, and professional development.

Requirements

• Must be legally authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with a functioning webcam

Nice To Haves

• Strong communication and interpersonal skills
• Organized, dependable, and comfortable working independently
• Confident using digital tools and virtual meeting platforms such as Zoom
• Experience in customer service or client-facing roles is helpful but not required

Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Explain benefit options clearly and assist clients through the enrollment process
• Maintain accurate digital records and follow up with clients as needed
• Provide professional customer support and build positive client relationships
• Participate in ongoing training sessions and professional development meetings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed