Client Services Manager

High Industries IncorporatedBuffalo, NY
56d

About The Position

At StructureCare, we don't just restore parking garages, we protect what supports everything else. As a national leader in parking structure engineering, repair, and maintenance, we've worked on more than 600 facilities of every construction type. Our approach is simple: Engineer smart solutions, prevent problems before they start, and always deliver what we promise, with no surprises. Behind every successful project is a team of problem-solvers, planners, and professionals who take pride in doing things right the first time. Looking to build a career with purpose and precision? Join StructureCare, where your work keeps everything standing. Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Buffalo market. StructureCare is a premier engineering and restoration company working to protect infrastructure investments throughout the United States. We believe in a strong connection between the engineering and implementation of a solution. All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.

Requirements

  • Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or related field preferred
  • 3 or more years in a Sales/Business Development
  • Excellent written and verbal communication skills
  • Technical aptitude and strong problem-solving skills
  • Working knowledge of the construction industry (preferred)
  • Willingness to be flexible in a fast-paced work environment
  • Driver's license and acceptable motor vehicle record required

Nice To Haves

  • Working knowledge of the construction industry

Responsibilities

  • Develop and execute a strategic territory sales plan, including proactive prospecting, lead qualification, and closing new business to achieve revenue targets
  • Acting as the single point of contact for all long-term customer relationships
  • Monitoring and managing financial performance of all accounts within the assigned territory
  • Accountability for client deliverables
  • Communicating technical information and probable costs to key decision makers
  • Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
  • Project set up
  • Developing proposals
  • Engaging in collaborative problem solving and decision making
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