Client Services Manager| Full-Time | Enmarket Arena

Oak View Group•Savannah, GA

23d•$45,000 - $50,000•Onsite

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary The individual hired will work out of the Enmarket Arena offices in Savannah, GA. The Client Services Manager will need to be exceptionally organized, detail-oriented all while overseeing and executing the corporate partnership fulfillment process. This role pays an annual salary of $45,000-$50,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until June 12, 2026. About the Venue Located just under one mile from Savannah Civic Center, Enmarket Arena expands the current downtown district while revitalizing a historic section. The arena brings a new level of entertainment to the region while breathing new life into a quiet section of Savannah. Enmarket Arena seats up to 9,500 individuals for events and shows, and roughly 7,300 individuals for Savannah Ghost Pirates ECHL games. The new arena site presents the opportunity to redevelop the canal district to the west of West Boundary Street, creating a vibrant new center of activity in Savannah’s core.

Requirements

3-5 years of previous experience in similar working environment.
Experience in the marketplace preferred.
Proven track record of managing partnership inventory and/or sales agreements.
Bachelor’s degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related field.
Computer proficiency in Microsoft Work, Excel and PowerPoint.
Strong written and verbal communications skills.
Ability to work a flexible schedule including evenings, weekends, and holidays is required.
Outstanding communication skills are essential for interactions with clients, operational leaders and other senior executives.
Occasional travel may be required.

Responsibilities

Responsible for coordinating all aspects of corporate partnership fulfillment for 100+ accounts.
Responsible for creating and implementing marketing campaign for Corporate Partnerships.
Responsible for working with outside agencies to get all corporate partnerships signage created and placed.
Responsible for creating season recap of season for corporate partners.
Responsible for prospecting, cultivating and maintaining client relationships for the team.
Identify, pursue, and secure new premium and sponsorship sales opportunities through proactive outreach and relationship building.
Being available for select sales presentations when warranted/needed.
Responsible for servicing all clients through various means including direct contact, newsletters, corporate partner gatherings, etc.
Responsible for creating new client initiatives to better serve the corporate partners.
Responsible for assisting in the design of sales proposals and presentations for potential corporate partners.
Work with suite concierges, box office staff as it relates to partnership inventory.
Provide top level client servicing to Partnership clients.
Works with the ticket department on opportunities to cross sell corporate partners.
Responsible for working and attending games, events and promotions.
Other duties and responsibilities as assigned.