Client Services Intern - Enterprise Solutions (Early Careers)

S&P Global • Raleigh, NC

418d • $52,000 - $52,000

About The Position

The Client Services Intern in the Enterprise Solutions division at S&P Global plays a vital role in supporting private equity and venture capital firms by assisting with portfolio analytics, valuations, investor reporting, and insights into asset operating metrics. This internship offers hands-on experience in the FinTech space, allowing interns to engage directly with clients and contribute to enhancing product adoption and usage.

Requirements

• Currently pursuing a Bachelor's degree, expected to graduate no later than May 2026, preferably in Finance, Accounting, Economics, or Business.
• An interest in Capital Markets and financial markets is preferred.
• Experience in a client-facing role or customer service is a plus.
• Strong PC skills, including proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent written and verbal communication skills, with the ability to engage effectively with all levels of management and clientele.
• Exceptional interpersonal skills to foster healthy dialogue and build trusted client relationships.
• Strong organizational and time-management skills to manage multiple tasks and meet deadlines.
• Self-motivated; able to work independently with minimal supervision and attention to detail.

Nice To Haves

• Interest in Capital Markets and financial markets
• Experience in a client-facing role or customer service

Responsibilities

• Serve as a supportive point of contact for client inquiries via phone and email, assisting in the timely resolution of issues related to our product suite.
• Collaborate with clients to understand their needs and provide support to enhance product adoption and usage.
• Assist in organizing and participating in regular client meetings, including bi-weekly/monthly calls to discuss KPIs and metrics, while helping to build relationships with key decision-makers.
• Help prepare and deliver scheduled reports, including billing and profitability analyses, to provide insights into client accounts.
• Gather and relay constructive client feedback to Product Management regarding product enhancements and requirements.
• Assist in troubleshooting and resolving client issues by identifying root causes and suggesting effective remediation steps.
• Participate in product testing and documentation, providing valuable feedback to product teams.

Benefits

• Health care coverage designed for the mind and body.
• Generous time off helps keep you energized for your time on.
• Access to a wealth of resources to grow your career and learn valuable new skills.
• Secure your financial future through competitive pay, retirement planning, and financial wellness programs.
• Family-friendly perks for partners and children.
• Retail discounts and referral incentive awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees