Client Services Coordinator – Amsterdam Office

Legal Aid Society of Northeastern NY • City of Amsterdam, NY

1d • Onsite

About The Position

As our Client Services Coordinator, you'll be the vital heartbeat of our operations-the person who ensures everything runs smoothly while our attorneys focus on winning cases that change lives. You'll serve as a bridge between hope and help, connecting vulnerable community members with the legal support they desperately need. This isn't just administrative work-it's advocacy in action!

Requirements

• 2+ years of secretarial/administrative experience (legal experience is a major plus!)
• Tech-savvy professional comfortable with case management systems, databases, and modern office software
• Communication champion with experience gathering detailed information and maintaining professional relationships
• Genuine commitment to serving vulnerable populations with dignity and respect
• Cultural sensitivity and ability to connect with diverse, low-income community members
• Collaborative spirit that thrives in team environments focused on social justice
• Detail-oriented multitasker who can follow complex protocols while maintaining accuracy
• Reliable professional with excellent attendance and punctuality
• Adaptable problem-solver willing to take on new challenges and reasonable overtime when needed
• New York State resident with reliable transportation

Nice To Haves

• Notary public (a valuable asset to our team!)

Responsibilities

• Empower clients through intake interviews, helping them navigate their legal journey with dignity and respect
• Orchestrate justice by coordinating with courts, attorneys, and pro bono counsel to ensure cases move forward efficiently
• Champion accessibility by supporting applications for assistance and connecting clients with attorneys
• Drive impact through grant reporting that helps secure resources for more families in need
• Conduct meaningful intake interviews that capture the essence of each client's legal challenge
• Determine eligibility and match clients with the perfect legal resources
• Provide exceptional clerical and administrative support that keeps our legal heroes focused on winning cases
• Maintain organized case files and databases that tell the story of justice served
• Support outreach events and legal clinics that bring services directly to those who need them most
• Collaborate with diverse teams who share your passion for social justice
• Maintain professional relationships with courts, agencies, and community partners

Benefits

• This position offers a competitive salary range of $42,455 - $56,392, with placement within the range based on your experience and qualifications.
• Beyond the meaningful work and professional growth opportunities, you'll receive comprehensive benefits that support both your career and personal well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed