Client Services Coordinator

CBRE•Roseville, CA

11d

About The Position

About the Role: As a CBRE Client Services Coordinator, you will provide advanced administrative support to a large office. This job is part of the Sales Operations function. They are responsible for sales planning, strategy, and forecasting to achieve business objectives. What You'll Do: To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High School Diploma or GED with 2-3 years of job-related experience.
An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
Ability to explain detailed and complicated information within the team in a clear and concise manner.
Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with a robust inquisitive mindset.
General math skills.
Ability to calculate advanced figures such as percentages, discounts, and markups.

Nice To Haves

Experienced in Graphic Design and Marketing a plus.

Responsibilities

Gather documentation to complete high-value voucher forms and process commission payments.
Collect, compile, and evaluate complex data and create written descriptions of results.
Ensure client messaging is in alignment with company branding.
Review marketing templates and approve creative.
Answer, screen, and direct incoming telephone calls.
Respond to escalated inquiries and provide information as needed, while maintaining confidentiality.
Read and route incoming mail.
Review and distribute routine communications, faxes, and emails for sales professionals.
Coordinate schedules and appointments for sales team members.
Attend Sales team meetings to record meeting minutes or action items.
Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
Evaluate and select solutions from established options.
Impact team through the quality of the services or information provided.
Follow standardized procedures and practices and receives regular but moderate supervision and guidance