Client Services Coordinator II
About The Position
Organize and process incoming client samples and maintain records. Resolve any sample receipt issues with clients. Communicate project schedules to clients. Prepare and complete reports for assigned clients. Contribute to program team to ensure deadlines are met. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Performs other duties as directed. Diploma or equivalent, plus one year of directly related experience. Fresh graduate is also considered. Client Services experience is a plus. Ability to use judgment in technical, client services, and management issues. Effective computer and communication skills, written and verbal. Experience with MSWord, Excel, and Access.
Requirements
- Diploma or equivalent, plus one year of directly related experience.
- Fresh graduate is also considered.
- Ability to use judgment in technical, client services, and management issues.
- Effective computer and communication skills, written and verbal.
- Experience with MSWord, Excel, and Access.
Nice To Haves
- Client Services experience is a plus.
Responsibilities
- Organize and process incoming client samples and maintain records.
- Resolve any sample receipt issues with clients.
- Communicate project schedules to clients.
- Prepare and complete reports for assigned clients.
- Contribute to program team to ensure deadlines are met.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Professional, Scientific, and Technical Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
